We are Geriatric Care Managers based in Northwest Arkansas.

See us at work
Professional Geriatric Care Managers provide guidance in leading families to the actions and decisions that ensure quality care and an optimal life for those they love

Listening to
your needs

Assessing psychosocial needs

Determining level of care needs such as support services in the home, assisted living or nursing home

Education and

Education and advocacy for the client, family and caregiver

Information on costs of care and entitlements such as Medicare, Medicaid, long term care and veteran’s benefits

Reviews of medical documents such as advanced directives and power of attorney


Assisting with initial Medicare enrollment and comparing various plans to help save you money

Planning, problem-solving and decision-making

Preparing an individualized plan of care for the client based on a comprehensive assessment


Ongoing care monitoring and regular visits

Facilitating communication between clients, family members and medical providers

Referrals to appropriate professionals

About Us
Our experience speaks for itself...

Piper Allen MSW, LMSW

Piper was born and raised in Eureka Springs, went to college at the University of Arkansas- Fayetteville, and graduate school in Columbia, Missouri. She attributes her decision to go into social work to her mother. She has been married since 2001 and has two children, ages 7 ½ and 5.

She became interested in working with the aging population when she was in graduate school after noting that no one in her class was focusing on this population. While completing an internship at an adult day health center, she came to love working with this group. The clients that she worked with were welcoming, encouraging and eager to share their stories and needs. Realizing that this was a rapidly growing segment of society whose needs would need to be met, she made this her focus.

She is excited to be joining this venture with her mother, Susan Hopkins, offering her services and experience to the Carroll County community.


MSW - University of Missouri, Columbia


Renal Social Worker, Regional Kidney Centers

Education Coordinator for the Northwest Arkansas Crisis Intervention Center

The Eldercare Center – an adult day health center

Research Assistant for Rural PACE – Programs for All-Inclusive Care for the Elderly

Volunteer Work

2014 President, Northwest Arkansas Medical Social Work Group

2013 Secretary, Northwest Arkansas Medical Social Work Group

Past volunteer for ECHO – Eureka Christian Health Outreach, a free healthcare center in Eureka Springs


Susan Hopkins MSW, LCSW

Susan lives in a rural community in the Ozarks with her spouse, 3 cats, and dog. She raised 2 children there and now has 5 grandchildren. Her mother lives there in an assisted living facility and Susan spends much time with her. She loves the outdoors and her garden. Growing her salad greens and seeing her grandchildren, gives her much joy.

She has loved working and volunteering as a social worker for over 40 years. She has especially enjoyed making visits to people’s homes to assess their needs, problem solve with patients and families, and link them up to helpful resources to enhance the quality of life for both the elderly clients and their families.


MSW - Western Michigan University

BA Sociology - Western Michigan University


30 years - Director of Social Work Services and Case Management, Eureka Springs Hospital

30 years - Director of a Skilled Nursing Facility Program for Rehab, Eureka Springs Hospital

20 years - Home Health Social Worker

20 years - Hospice Social Worker

5 years - Nursing Home Consultant, Carroll Count Arkansas

10 years - Physical Therapy Clinic Social Work Consultant

12 years - Licensed Marriage and Family Therapist

20 years - Private Counseling Practice

10 years - Home Health Agency Advisory Boards

8 years - School Social Worker

5 years - Installed Lifeline units

25 years - Co-chair of People Helping People, a non-profit for help with medicine purchases

30 years - Member of the National Association of Social Work

30 years - Member of the Northwest Arkansas Medical Social Workers

Adjunct professor University of Arkansas School of Social Work

Robert Woods Johnson EPEC trainer, Educating Physicians on End of Life Care

Specialist on Advance Directives/Living Wills-provided community education/trainings

Facilitated Support Groups for Cancer, Multiple Sclerosis, and Bereavement

Social Worker volunteer for ECHO a free health clinic in Carroll County, Arkansas

Carroll County Community Foundation Board member


Named Northwest Arkansas Medical Social Worker of the Year-2010

Named Top Ten Respected Women by Carroll County News

Named Citizen of the Week 2 times by The Citizen Newspaper

Leave us a message
Feel free to give us a call any time you have a question!

+1 (479) 253-9381
+1 (479) 981-1856

Eureka Springs, Arkansas